FREQUENTLY ASKED QUESTIONS (FAQs)

The most frequently asked questions we hear are:
Can you do it, how much does it cost, how long does it take and what if I need it sooner ... Please read on.

CAN WE DO WHAT?

If you've got a one-time, unusual project that's never been done before, ask us.
If you're not sure if our services include what you're after, ask us.
If you think we might know of someone else who can help you, ask us.

HOW MUCH WILL IT COST?

Every project is different. Once we know what the specifications are for yours, we can provide a written estimate for your consideration.

HOW LONG WILL IT TAKE?

If you're working around a strict deadline, it's best to plan ahead and even allow extra time to ensure that production, printing and delivery of your product go smoothly and "according to your plan." Let us know as early as you can what your needs are, and we will do our part to ensure that your project is completed on time.

Typical turnaround times are:

• Production (writing and/or design in-house) - one week from date of order
• Production (research and/or photography) - varies according to project. Let's discuss.
• Printing - 10 business days or less
• Shipping - 10 business days or less (shipping only applies to printing ordered from afar)
• Bulk Mail Preparation - 1-2 business days after product is received from printer
• Special Projects - Let's discuss.

IN A RUSH?

We know the feeling. We're willing to accommodate your most immediate needs, however that means we have to work overtime to meet your deadline. Rather than move you to the top of the list and delay work for other clients on the schedule, we prefer to add those extra hours as needed. Rush charges will apply.